jperya Privacy Policy – How We Protect Your Personal Data

This Privacy Policy explains how jperya — operating the website at jperya.com — collects, processes, stores, and protects personal information provided by users of the platform. It applies to all registered members, visitors browsing the website, and anyone who interacts with jperya's services in any capacity.

As a gaming platform serving Filipino players, jperya is committed to complying fully with the Philippine Data Privacy Act of 2012 (Republic Act No. 10173) and its Implementing Rules and Regulations. We are registered with the National Privacy Commission (NPC) and maintain a designated Data Protection Officer to oversee all privacy-related matters.

By creating an account or continuing to use the jperya platform, you acknowledge that you have read and understood this Privacy Policy. If you have questions about any part of this document, our support team is available 24/7 to clarify. You can also refer to our Terms and Conditions for the broader rules governing your use of jperya.

jperya collects only the personal data that is necessary for providing our services, complying with legal obligations, and continuously improving the platform experience. Here is a breakdown of the categories of data we collect:

jperya does not collect sensitive personal information such as racial origin, religious beliefs, health records, or political opinions unless legally required for a specific verification purpose.

jperya gathers personal data through several channels, all of which are disclosed here so you always know where your information comes from:

• Direct input: Information you provide when registering, completing your profile, verifying your identity, making deposits or withdrawals, or contacting our support team.
• Automated collection: Technical and behavioral data collected automatically as you browse and interact with the jperya website, including session data, click-stream information, and device identifiers.
• Payment processors: Transaction references and confirmation data received from GCash, Maya, GrabPay, Coins.ph, InstaPay, PESONet, and card payment networks when you make deposits or withdrawals.
• Identity verification partners: Data returned by licensed KYC (Know Your Customer) and AML (Anti-Money Laundering) service providers during the verification process.
• Cookies and tracking technologies: Data collected through cookies, web beacons, and similar tools. See Section 8 for full cookie details.

Every piece of data jperya holds serves a specific purpose. We do not collect data "just in case" – each collection point is justified by one of the following lawful bases under the Philippine Data Privacy Act:

• Contract performance: Processing your account registration, managing your deposits and withdrawals, awarding bonuses, and providing access to all games and features.
• Legal obligation: Complying with anti-money laundering laws, gaming regulations, tax reporting requirements, and National Privacy Commission directives.
• Legitimate interest: Preventing fraud, ensuring platform security, improving the jperya gaming experience, and analyzing player behavior to fix bugs and enhance features.
• Consent: Sending you marketing emails, SMS promotions, or push notifications about jperya offers and new games — only if you have explicitly opted in.

jperya will never use your personal data for purposes that conflict with or go beyond what is described in this policy. If we need to use your data for a new purpose not covered here, we will update this policy and notify you before doing so.

jperya does not sell your personal data. Period. We may, however, share specific data with carefully selected third parties where it is necessary to deliver our services or meet legal requirements:

• Payment processors: GCash, Maya, GrabPay, Coins.ph, BDO, BPI, UnionBank, Visa, and Mastercard — only the transaction data necessary to process your deposits and withdrawals.
• Identity verification providers: Licensed KYC and AML compliance partners who assist jperya in verifying your identity as required by Philippine gaming regulations.
• Gaming platform providers: Game software suppliers who power specific games on the jperya platform. These providers may receive anonymized gameplay data for technical and support purposes.
• Regulatory authorities: The relevant Philippine gaming regulator, the National Privacy Commission, the Anti-Money Laundering Council (AMLC), and law enforcement agencies — when required by law.
• Technology service providers: Cloud hosting, data storage, cybersecurity, and analytics partners operating under strict data processing agreements with jperya.

All third parties who process personal data on behalf of jperya are contractually bound to handle it securely, use it only for the stated purpose, and comply with the Philippine Data Privacy Act. We do not authorize any third party to use your data for their own marketing or business purposes.

jperya takes the security of your personal data seriously. We have implemented a range of technical and organizational measures designed to protect your information against unauthorized access, accidental loss, alteration, and disclosure.

While jperya takes every reasonable precaution to secure your data, no online system can guarantee 100% security. You also play a role in keeping your account secure — choose a strong password, never share your login credentials, and report any suspicious account activity to our support team immediately.

jperya retains personal data only for as long as necessary to fulfill the purpose for which it was collected, or as required by Philippine law. Here is a general guide to our retention periods:

• Account data: Retained for the duration of your active membership with jperya, plus an additional five years after account closure to comply with anti-money laundering record-keeping requirements.
• Transaction records: Maintained for a minimum of five years in accordance with the AMLC regulations and tax laws applicable in the Philippines.
• Gaming history: Retained for five years from the date of each transaction to support dispute resolution and regulatory audits.
• Support communications: Kept for two years from the date of the last interaction, after which they are securely deleted.
• Marketing data: Retained until you withdraw consent or for two years of inactivity, whichever comes first.
• Technical logs: Server and security logs are retained for 12 months and then purged in accordance with our data minimization policy.

After the applicable retention period, jperya securely deletes or anonymizes your personal data so it can no longer be linked to you as an individual. If you request early deletion of your data, we will assess the request against our legal obligations and inform you of the outcome.

jperya uses cookies and similar technologies to make the website function properly, remember your preferences, and understand how players use the platform so we can make it better. Here's what each type of cookie does:

• Strictly necessary cookies: These are essential for the jperya website to function. They enable you to stay logged in, navigate between pages, and complete transactions. These cookies cannot be disabled.
• Functional cookies: These remember your preferences — like your preferred language, the device you're using, and how you've customized your jperya experience.
• Analytics cookies: These help us understand which pages and games are most popular, where users encounter problems, and how we can improve the platform. Data collected is aggregated and does not identify you personally.
• Security cookies: Used to detect and prevent fraudulent activity and unauthorized access attempts on the jperya platform.

jperya does not use cookies to serve third-party advertising or to track your browsing activity on other websites.

Under the Philippine Data Privacy Act of 2012, you have the following rights regarding the personal data jperya holds about you. These rights can be exercised at any time by contacting our Data Protection Officer at the email address listed in Section 12.

jperya will respond to all data subject requests within 15 business days. In cases where a request requires additional time due to complexity, we will notify you and provide an updated timeline. There is no fee for exercising your rights under normal circumstances.

jperya's services are strictly for adults aged 21 and above. We do not knowingly collect personal data from anyone under 21 years of age. Our registration process includes an age declaration step, and we reserve the right to request government-issued age verification documents at any time.

If jperya becomes aware that personal data has been collected from a person under 21 without verified parental or guardian consent, we will immediately suspend the account, delete the data, and report the incident to the relevant authorities if required by law.

Parents and guardians who believe their child may have registered on jperya should contact our support team immediately. We will take swift action to investigate and close any underage account. Protecting minors is a responsibility jperya takes seriously, and we cooperate fully with any regulatory investigation related to underage access.

jperya may update this Privacy Policy from time to time to reflect changes in our data practices, new services, updated legal requirements, or feedback from our community. When we make significant changes, we will notify registered members via email or through an in-platform notification at least 14 days before the changes take effect.

The "Last updated" date displayed at the top of this page always shows when the most recent version was published. We encourage you to review this policy periodically so you stay informed about how jperya protects your personal data.

If the changes to this policy materially affect how your data is used, jperya will seek your renewed consent where legally required before the new practices take effect. If you disagree with any update, you have the right to close your account in accordance with our Terms and Conditions.

If you have any questions, concerns, or requests related to this Privacy Policy or how jperya handles your personal data, our Data Protection Officer (DPO) is available to assist you. The DPO is responsible for ensuring that jperya's data processing activities comply fully with the Philippine Data Privacy Act and all related regulations.

You can reach the jperya Data Protection Officer through the following channels:

• Email: privacy@jperya.com
• General support: support@jperya.com
• Live chat: Available 24/7 through your jperya account dashboard

When contacting the DPO, please include your full name, registered email address, and a clear description of your request or concern. We will acknowledge your message within 3 business days and provide a full response within 15 business days.